About

This course is ideal for anyone seeking training in Aviation/Airport Groundstaff as customer service/Ramp/Security/Cargo. The majority of participants attending our Aviation Groundstaff courses are in customer-facing or Customer Support roles, who want to develop their Customer Service /Ramp/Security/Cargo Skills and Behaviours Or want to achieve Their dreams in the Aviation industry.

Our Aviation/Airport Customer Service Training is always aligned to the most frequent method of communication used to connect with your customers.

We are also experienced at providing be spoke Training Courses in Customer Services/Ramp/Security/Cargo and longer-term programmes to meet specific organizational goals and service standards.

What you'll learn

• Learn about Airline Customer Service
• Different Department in Airport
• Improve Your Skills for Aviation Industry
• How to prepare for Airline/Airport Groundstaff Interview 
• Learn About Job profile of Customer Service Agent/Ramp/Security/Cargo
• You, Will, Know About Skills Requirement
• How you can improve Your Customer Service Skills
• Airline Interview Rounds & Interview Cracking Tips

Customer Service –  ( In this Section you May Learn About Below Points) - Part 1

• A)Aviation Phonetics
• B)Aviation Terminologies
• Reservation (Ticketing)
• Check –in Counter
• Floor Walking
• Travel Documents
• Handling Unaccompanied Minor
• Guest service
• Boarding Gates & SHA
• Ramp (Region of Aircraft movement & Parking
• Arraivals

02. Aviation Security  ( In this Section you May Learn About Below Points) - Part 2

• Icao ?
• Ministry Of Civil Aviatoin ?
• Bcas ?
• Dgca ?
• How’s Aviation Security Started ?
• How Many Kinds Of Aviation Security ?
• The Duties & Responsibilityes Of Security ?
• The Training And Promotions In Security ?
• Salary, Workings Hrs, Leaves,Holidays,Staff Travel, Termination ?
• The Qualifications & Requirements ?

Cargo - ( In this Section you May Learn About Below Points) - Part 3

• What Is Cargo ?
• What Are The Kinds Of Cargo ?
• What Are The Kinds Of Cargo Flight?
• What Is Difference Between Frieght & Cargo ?
• Who Is Consignee Or Consignor ?
• Nature Of Acceptance Of Aircargo
•  How Cargo Moves?
• Which Are The Cargo Companies?
• What Is  Airwaybill ?
• Equipment Of Cargo Movement
• What Are The Duties & Responsibilities Of Cargo Staff?
• The Training And Promotions In Cargo ?
• Salary, Workings Hrs, Leaves,Holidays,Staff Travel, Termination ?
• The Qualifications & Requirements For Cargo Staff?
• Interview Question & Faq ?

Groundstaff Interview Preparations Skills Part - 4

• How to Introduce yourself ( Creating Best Impression to Interviewers).
•  Group Discussion ( How to get Prepare yourself for Group Discussion in detail).
•  Why Should Not Should not Join Aviation Academy & Learn Self to Become a Cabin Crew & Groundstaff.
• How to take professional Cabin Crew/Groundstaff photos when applying for a job 
• Medical Test After Selection of Cabin Crew & Groundstaff
• HR Mockup Interview Rounds ( How to Handle Difficult Question & Answer ).
• Grooming Cabin Crew & Groundstaff( Standard Grooming of Airlines Interview Male & Female with               Restrictions).
• Body Language for Interview ( First Impression The Way of Present yourself with Highly Recommended Body Language).
•  Virtual Interview Presentation ( Airlines Started Recruitment after Corona Online Must need to understand How to prepare prior for online Interview).
• Identify Fake Job Offers ( Reason Behind starting this App is save the aviation aspirants from fake Job offers . In this section you may learn how to protect & Identify yourself & Others).
• Create a Professional Resume ( Interviewer has only 4 seconds of attention to your Resume. In this section, you may create a Professional Resume Easily).
• Hurry Up!! Limited Offer

Who this course is for:

• Anyone Who Want to Start Career In Aviation Industry
• Who is Looking to improve The Customer service Skills/Ramp/Security/Cargo
• Who are already Working Professionals
• Who Want Complete their Passion for Aviation Industry

All those Above Points Simplified By Level by Levels to understand Friendly & Easier. A Complete Guide for Interview Preparational Skills For Groundstaff.

You can Connect to me Via different Socials:-

Instagram - Map_aviation.career

Facebook - mapjobs

Gmail - map.awarnessprogram@gmail.com

After Enroll you will Receive Free One year Premium Membership Worth Rs 299 Inside Map Aviation App. Mail us with your Payment Screenshot. Through Premium Membership you can Apply Direct All official Recruitment of Airlines CabinCrew/Groundstaff/Engineering/Flight Operations & 24/7 Support Manager.

Thank you

Hurry Up!! Limited Offer.